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Responsible claiming

Report a claim

Think a claim latemate sent is wrong? Tell us, and a person will look at it, usually within one working day, and reply.

Your claim reference The train company’s reference for the claim, if you have it.Organisation Optional, e.g. the train company.Your nameYour emailWhat’s wrong with it?

latemate is an independent paid service, not affiliated with any train company or the National Rail Delay Repay scheme. You can claim directly from your train operator for free. Compensation is decided and paid by the operator.

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